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It appears that Richard Ballard, a client of the Winston Salem military and veterans law firm Vetlaw, has serious concerns about the violation of his privacy. He reports that the firm shared his sensitive information without his consent, leading to a breach of trust and causing great dissatisfaction.
In light of these concerns, it's crucial for law firms to familiarize themselves with privacy laws and ethical guidelines. Visit relevant governmental websites for resources to enhance privacy measures.
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Positive: The initial communication and expectations from Vetlaw were appreciated.
Negative: The alleged breach of privacy, lack of professionalism, and poor customer service greatly affected the client's experience.
This response does not establish an attorney-client relationship. For legal advice specific to your situation, please find the best lawyers in your area.
From Richard Ballard's perspective, he feels violated and betrayed by Vetlaw due to an alleged unauthorized sharing of his sensitive personal information with another firm. His primary concerns were lack of communication, perceived unprofessionalism, and a disregard for privacy laws.
We appreciate your review and regret to hear about your experience. We would appreciate more details to fully understand the situation. Could you ask a free legal question to further elaborate?
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This firm is not professional and your privacy is at risk. If you value your protections under the HIPPA laws I would seriously consider your options elsewhere. I sent my personal information to Vetlaw in full confidence. Initially I believe they set proper expectations that it would be a few days for a review and they would be in touch. A few days passed and I received a contract from an entirely different law firm with all of my private information attached. I was shocked. I had never spoken to or heard of that firm who has all of my information, requesting that I sign their agreement? There was no communication with me, no answers, knowledge of, or explanations. In fact they acted as if this is the how they do it all the time and sharing between lawyers is ok?. I contacted Vetlaw who became defensive and rude, then hung up the phone. I had researched Vetlaw prior to making contact. I had never heard of the other firm they forward my information to without my consent. I feel extremely violated by the actions of Vetlaw and they have no authorization from me. Hippa Training is needed at Vetlaw. Consumer Privacy is the LAW. You are required to obtain my written consent to share my private information of Medical, SSN, D.O.B., addresses, and more. Very disappointed how this was handled by Vetlaw regarding my right to privacy. They did not care one bit about my privacy and my questioning their decision to share my private information. Imagine giving someone your information in full confidence and they share this with another firm who sends an agreement to sign without even contacting me or making me aware on any level what was happening? I contacted Vetlaw for assistance based on reviews and research. Had I known they were going to forward my file to another firm I would have never allowed this and would have severed the ties immediately. Very disappointed!. Vetlaw has completely disregarded the issue as if it is not a big deal. The law seems clear written authorization is the only way you can share this sensitive information. Both Law firms think it does not matter? Because they are attorney's and do not have to abide by the privacy laws that protect the consumers. They deserve a 0!!! A low Blow Mr. Garcia! Protections of privacy and personal information should be the first priority bar none hands down.